The ‘switch’: stepping from offline to online dispute resolution, and the role of platforms

Ken jij al alle ins and outs van online dispute resolution?

Volg de module From procedural law to code: the legal framework of online dispute resolution en leer alles over dit actuele thema!
Dit programma wordt aangeboden door het CPO. Alle onderdelen worden in het Engels gegeven.

Online Dispute Resolution (ODR) has been gaining unprecedented momentum, and will impact the legal professions at an accelerating pace in the coming years. Yet, for many practitioners, the topic remains quite abstract: how do these online procedures work, and how can they be used to protect rights and resolve disputes? It is crucial for legal professionals to familiarise themselves with the legal framework regarding ODR, to understand how ODR interacts with offline dispute resolution, and to have a clear view of how ODR will impact your future practice.

Learning outcomes?

• Understanding of the interaction between offline dispute resolution with ODR, and the ability to apply this in practical cases
• Hands-on experience with a real ODR platform

Deze module is door de NOvA erkend en levert je 3 PO punten op.

In the module The ‘switch’: stepping from offline to online dispute resolution, and the role of platforms you will learn how offline dispute resolution interacts with ODR, and what this means for you as a legal practitioner. You will gain insight in the role of platforms in providing ODR services, with specific reference to e-commerce and social media. After following this module you will also be able to apply this knowledge in practical cases, deciding the right course of action in concrete scenarios where legal protection is needed.

The module The ‘switch’: stepping from offline to online dispute resolution, and the role of platforms covers the following topics:

• How have international e-commerce platforms (e.g. Amazon) organised their ODR processes so far?
• How does this compare with Dutch experiences (e.g. e-Court)?
• How will this e-commerce dispute resolution evolve in the future?
• How does ODR work on social media platforms (e.g. Facebook and Instagram)?
• What is the Oversight Board? What does its case-law say so far?
• If I use one of these ODR procedures, do I lose the right to litigate the case in court?
• In light of this complex network of procedures, which instrument should I choose, to ensure the protection of my (or my client’s) rights?

Programma

Datum en tijd: woensdag 27 september 2023, van 13:30 – 16:45 uur (online)

Sprekers

• Pietro Ortolani

  Prof. dr. Pietro Ortolani is professor of Digital Dispute Resolution at Radboud University. He holds a law degree from the University of Pisa and a Ph.D. in arbitration from LUISS Guido Carli University, Rome. He has also acted as an expert for the European Parliament and the European Commission. With over a decade of experience in legal practice, Pietro explores the intersection between conflict resolution and technology. He often collaborates with start-up companies in the legal tech world. His teaching style is very practical and interactive.

Editie(s)