Home Cursussen From procedural law to code: the legal framework of online dispute resolution

From procedural law to code: the legal framework of online dispute resolution

Ken jij al alle ins and outs van online dispute resolution?

Volg de module From procedural law to code: the legal framework of online dispute resolution en leer alles over dit actuele thema!
Dit programma wordt aangeboden door het CPO. Alle onderdelen worden in het Engels gegeven.

Online Dispute Resolution (ODR) has been gaining unprecedented momentum, and will impact the legal professions at an accelerating pace in the coming years. Yet, for many practitioners, the topic remains quite abstract: how do these online procedures work, and how can they be used to protect rights and resolve disputes? It is crucial for legal professionals to familiarise themselves with the legal framework regarding ODR, to understand how ODR interacts with offline dispute resolution, and to have a clear view of how ODR will impact your future practice.

Learning outcomes?

  • Knowledge of the current legal framework for online dispute resolution

Deze module is door de NOvA erkend en levert je 3 PO punten op.

The module From procedural law to code offers insight in the current legal framework for online dispute resolution, with specific reference to European and Dutch law. During this module you will reflect on the future development of this field, especially in light of the Digital Services Act (DSA). You will also learn how to apply the notions covered during this module to real-life situations where ODR can be used to effectively protect rights and enforce claims.

The module From procedural law to code: the legal framework of online dispute resolution covers the following topics:

  • What are the main features of the ODR Regulation? What impact has the regulation had so far, and what impact will it have in the future?
  • What is the Digital Services Act (DSA), and which new dispute resolution options does it introduce?
  • When can I use an internal complaint handling procedure set up by a platform?
  • To what extent can and should I use the out-of-court dispute settlement mechanisms under the DSA? Are they a form of arbitration? Will they preclude access to State courts?
  • How does this legal framework fit with Dutch law and EU law as a whole? For instance, does it change anything as for the allocation of jurisdiction under the Brussels I bis Regulation?


Datum en tijd: woensdag 13 september 2023, van 13:30 – 16:45 uur (online)


  • Pietro Ortolani

    Prof. dr. Pietro Ortolani is professor of Digital Dispute Resolution at Radboud University. He holds a law degree from the University of Pisa and a Ph.D. in arbitration from LUISS Guido Carli University, Rome. He has also acted as an expert for the European Parliament and the European Commission. With over a decade of experience in legal practice, Pietro explores the intersection between conflict resolution and technology. He often collaborates with start-up companies in the legal tech world. His teaching style is very practical and interactive.


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